Customer Service

PAYMENT METHODS
All major credit cards are accepted.


SHIPPING
All packages are shipped USPS Priority Mail. Orders are processed and shipped within 7 business days from Tuscaloosa, AL. Transit times vary from 2-5 business days. We do not ship expedited orders, and as of now, we only ship within the U.S. and to Canada.


RETURN POLICY
All sales are final, but we will be happy to replace any order that is significantly damaged during shipping. If you have any questions, please email us at greatbearwaxco@gmail.com within 3 days of delivery of your order with the subject line "Shipping Damage." In the body of your email, please include a description of the problem and a picture of the damage, and we will respond accordingly.

 

CONTACT INFORMATION

Email us at greatbearwaxco@gmail.com with any questions.